Shipping & Returns
Shipping Information
Domestic Shipping (United States)
We ship across the United States. Orders are dispatched within 1-2 business days from our Florida facility.
- Standard Shipping: 2-5 business days
- Express Shipping: 1-3 business days
- Free Shipping: available on all orders over $150
Order Tracking
Once your order has been dispatched you will receive a confirmation email with a tracking number.
Processing Times
Orders placed before 2:00 PM ET on business days are typically dispatched the same day. Orders placed after that time, or on weekends and public holidays, are processed the next business day.
Returns and Refunds
Returns Policy
If you are not satisfied with your order, contact us within 30 days of receiving your products.
Conditions for Returns
- Items must be unopened and in their original packaging
- Contact our team before sending any items back
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately with photos of the issue. We will arrange a replacement or full refund at no extra cost.
How to Initiate a Return
To start a return, contact our team via our Contact page with your order number and reason for the return.
Change of Mind Orders
Please choose carefully before placing your order. We do not offer refunds for change-of-mind purchases once an order has been placed.
If you believe you have made an error with your order, contact us as soon as possible. While we cannot guarantee changes or cancellations, we will do our best to assist if your order has not yet been processed or dispatched.