Terms of Service

Last updated: 15 September 2026

Please read these Terms of Service carefully before using the Pept USA website at usapept.com (the “Service”) operated by Pept USA (“us”, “we”, or “our”).

1. Acceptance of Terms

By accessing or placing an order through our website, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you do not agree with any part of these Terms, you may not use our Service.

2. Products – Research Use Only

All products sold on this site are laboratory reference materials supplied strictly for research use by qualified researchers and laboratory professionals. They are for research purposes only, are not dietary supplements, and have not been evaluated or approved by the U.S. Food and Drug Administration for the diagnosis, treatment, cure or prevention of any disease. See our Research Use Only policy for full details.

By purchasing from Pept USA you acknowledge that you are acquiring these materials for laboratory research purposes only, and that you accept full responsibility for their handling, storage and use in accordance with all applicable federal, state and local laws and regulations. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for resale.

3. Pricing and Payment

All prices are displayed in United States Dollars (USD) and are exclusive of any applicable sales tax, which is calculated at checkout where required. We accept major credit and debit cards. Payment is processed securely by our payment provider; we do not store your full card details.

We make every effort to ensure pricing is accurate. In the event a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund.

4. Shipping and Delivery

We ship within the United States only. Orders are dispatched from our Florida facility, typically within 1–2 business days. Delivery estimates provided at checkout are estimates only and are not guaranteed. Title and risk of loss pass to you upon delivery to the carrier.

You are responsible for providing a complete and accurate shipping address. We are not liable for packages delayed, lost or returned due to an incorrect address.

5. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms.

6. Intellectual Property

All content on this site – including text, graphics, logos, images and product descriptions – is the property of Pept USA or its licensors and is protected by United States and international copyright and trademark law. You may not reproduce, distribute or create derivative works from it without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Pept USA shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenue, arising out of your use of the Service or any product purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

8. Indemnification

You agree to indemnify and hold harmless Pept USA, its officers, employees and suppliers from any claim, loss, liability or expense arising from your misuse of any product purchased from us, including any use in humans or animals, or from your breach of these Terms or of any applicable law.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Florida for the resolution of any dispute arising under these Terms.

10. Changes to These Terms

We may update these Terms from time to time. The revised version takes effect when posted to this page, and the “Last updated” date above will be amended. Your continued use of the Service after any change constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at [email protected].